Field services solutions
The BlackBerry® platform offers solutions to help automate day-to-day
operations, maximize productivity and profitability, and streamline
communications for businesses in the field services industry.
Featured Success Story
Field services success stories
Pitney Bowes Canada
"The BlackBerry solution is helping our field service technicians and strategic sales force to better understand and plan their business and to communicate more effectively with clients."
— Ake Deutschmann, Director of Information Technology
"Thanks to the BlackBerry smartphone, our remote, mobile technicians are able to share information and business solutions – that just wasn’t a possibility before."
— Dan Binkley, CEO and Chairman of the Board
Mobilising Field Forces on Smartphones
This ABI Research white paper examines the use of smartphones as tools for mobile field workers as a replacement for rugged devices.
Lennox International: Mobility Improves SLA, Boosts Productivity and Cuts Costs
Lennox International needed to keep their revenue-generating manufacturing infrastructure running across a dozen distributed plants without increasing IT support costs.
Apps and options for field services
Hundreds of BlackBerry® Alliance Members build out-of-the-box and custom enterprise applications to mobilize field services businesses.
Barcode scanning and signature capture
Worker task management
“In the Field Service industries, demand for and support of BlackBerry continues to grow at the fastest rate.”