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A powerful combination of device
management, security, unified
communications and apps. - Developers
Unified Communications
“Wireless voice and email have dramatically enhanced the ability of organisations to provide employees with information when and where they need it.”
—
Pete Bartolik,
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What’s Unified Communications?
Unified Communications (UC) integrates multiple communication modes (such as desk phones and smartphones) to allow employees to collaborate more effectively with co-workers, customers and suppliers. By extending UC to BlackBerry® smartphones with BlackBerry® Mobile Voice System (BlackBerry MVS), you can help eliminate reachability issues and allow workers to communicate as effectively away from their desks as they do at their desks.
BlackBerry MVS provides desk phone features on BlackBerry smartphones and supports voice over Wi-Fi® calling. With BlackBerry MVS, employees can be reached through one business number and calls can be logged and audited to comply with Sarbanes-Oxley (SOX) and legislative requirements.
To create an effective enterprise UC solution, keep in mind these key attributes:
- Encompass multiple modes of communication, including voice, video, email, chat and instant messaging
- Provide a consistent user interface and experience across desktop and mobile platforms
- Enable mobile workers to communicate as easily and effectively on the road as they can in the office
Recommended resources
Cio Guide
The CIO's Guide to Mobile Unified Communications
Learn about the cost, productivity and reachability issues associated with increased enterprise mobility and the benefits and future directions of Mobile UC.
Cio Guide
The CIO’s Guide to Fixed Mobile Convergence
Highly secure mobile email and data applications help mobile workers stay in touch and up-to-date with a wide range of business issues. Extending that streamlined anytime, anywhere access to mobile voice applications is the next frontier in worker empowerment...
White paper
The Promise of Mobile Unified Communications
An exclusive Computerworld online survey offers insight into how companies can develop cost-effective strategies for implementing or improving mobile applications and foster an efficient workplace…
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RIM/Lotus Collaboration and Mobility: More than Business Value
Advanced collaboration applications from IBM® Lotus and BlackBerry smartphones from RIM offer state-of-the-art technology and business advantages to corporate users…
Cio Guide
The CIO’s Guide to Wireless in the Enterprise
Companies that are moving forward with business mobility initiatives must plan for wireless security and mobile device management from the start. Learn more about many of the notable trends and key issues associated with Business Mobility…
White paper
Overcoming CIO challenges in global mobility management
This paper looks at some of the challenges that CIOs are facing in managing mobility.
White paper
Smartphones: A Savvy Strategy for Government Employees
Policies regarding the use of personal smartphones vary among organisations, with some hesitant to embrace the widespread use of the devices by employees. Yet there is no reason why government agencies shouldn't take advantage of all that smartphones have to offer.
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