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Unified Communications
& Collaboration

BlackBerry® enables a truly integrated voice, messaging, PIM, apps and social experience built for business users.

  • BlackBerry® Hub brings mobile unified communications into a single user experience
  • High-performance synchronization of multiple sources of email, IM, social feeds, calendar and PIM through to BlackBerry Hub
  • A unique instant messaging and video chat tool: BlackBerry Messenger
  • Advanced UCC capabilities; instant messaging, presence and fixed-mobile convergence for BlackBerry® 10 users1.
  • Secure mobile access to shared corporate data and drives on corporate intranets and file servers with BlackBerry® Work Drives

1 Enterprise Instant Messaging (Enterprise IM) supports the following platforms: Microsoft OCS 2007 R2, Microsoft Lync 2010 and 2013, and IBM Lotus Sametime 8.5 and 8.5.2.


Integrated Communications

  • Get the latest info on all of the people who matter most to your business with the smart and socially integrated BlackBerry® Hub, calendar, and contacts.
  • Peek into the BlackBerry Hub from any app to view all your messages in one convenient place, then glance at your calendar to see what’s on your agenda. The intuitive calendar helps you spend less time managing meetings by anticipating who should attend based on past meetings and communications with attendees.
  • Establish instant rapport using ‘people view’ to see meeting attendees and their latest social updates. Bypass a meeting and collaborate right then and there with BBM™ Video chat* – you can catch up face-to-face and even share your screen so they see what you see – a document, presentation, even the view from your camera.

*Compatible BlackBerry 10 devices, Wi-Fi, 4G or HSPA+ connection required. Additional restrictions
 apply, visit for details.


Enterprise Content Access

  • Use the native File Manager app to securely access, edit and manage content located on enterprise network drives with BlackBerry Work Drives, a free application available for BlackBerry 10 devices.
  • Create, update and manage network files and folders alongside those stored on device and in the cloud with File Manager and
    Documents To Go™.
  • Operating only within the device Work Space enabled through BlackBerry Balance, ensures enterprise files and folders are protected and users can seamlessly access work files from virtually anywhere without the need for a VPN.

1Requires a BlackBerry 10 device to be connected to BlackBerry Enterprise Service 10
 with BlackBerry Balance.


Instant Messaging and Collaboration

  • Optimize staff communication and collaboration with secure real-time
    BlackBerry Enterprise Instant Messaging (Enterprise IM) – including the ability to seamlessly escalate a text chat into a voice call.1
  • BlackBerry Enterprise IM conversations come straight into the BlackBerry Hub for a faster response. Integration into the corporate directory for fast lookup and live status visibility of colleagues delivers more effective communication.
  • Comprehensive yet straightforward administration allows for effective setup and management as well as the ability to log conversations for audit and compliance purposes.2

1BlackBerry Enterprise IM 3.0 requires installation of BlackBerry Enterprise Service 10 and BlackBerry Balance and operates in the Work Space only. BlackBerry Enterprise Instant Messaging (Enterprise IM) supports the following platforms: Microsoft OCS 2007 R2, Microsoft Lync 2010 and 2013, and IBM Lotus Sametime 8.5 and 8.5.2.

2Logging of Enterprise IM conversations relies on the messaging platform deployed by the organization rather than the BlackBerry IM client.


Fixed Mobile Convergence

  • Access desk phone features via BlackBerry Mobile Voice System (BlackBerry MVS), a natively-integrated client, to deliver users a seamless voice experience whether in or out of the office.
  • Users benefit from features including single number reach, internal extension lookup and dialing and a single unified voice mailbox, enabling them to be more accessible and responsive.
  • The ability for calls to be moved between Wi-Fi and mobile, either automatically or manually, helps ensure call continuity and cost effective call routing.
  • BlackBerry MVS supports a range of PBX systems including Avaya, Cisco, Mitel® and Siemens. Straightforward administration, and the ability to authenticate, log and record calls, makes BlackBerry MVS an ideal choice for organizations looking to optimize communication efficiency and comply with mobile voice call regulations.1

1BlackBerry MVS requires BlackBerry Enterprise Server 5.0.2 – 5.0.4. Devices must be running BlackBerry OS 6.0 – 7.1+.